A project was undertaken at Jackson State Community College (JSCC), Tennessee, to determine an appropriate plan to develop a disabled student services (DSS) program which would coordinate existing fragmented services and add additional services. A literature review was first conducted to determine legal obligations of the Americans with Disabilities Act (ADA) and standards and essential components of DSS programs. A Specials Needs and Concerns Committee was then established to help ascertain needs of disabled students and develop goals for the program. Following a review of findings from an ADA self-study conducted at JSCC, mission and goals statements were developed for the new program and distributed to the Committee for evaluation. Finally, methods were developed to evaluate the effectiveness of the DSS program utilizing quantitative and qualitative measures and were evaluated by DSS administrators at Tennessee institutions of higher education with successful programs in place. In the development of the program, the following conclusions were made: (1) JSCC has a legal obligation to provide a more comprehensive program for disabled students; (2) college employees must receive training to better understand disabled students' psychological, emotional, and physical needs; (3) there should be one individual responsible for coordinating DSS; and (4) the purpose and goals of DSS must be clearly articulated to the college community. (Contains 16 references.) (Survey forms used to gather campus opinions and the program mission statement are appended.) (KP)