For over 20 years, I have worked for various types of organizations as a higher education administrator, consultant, and Quality Matters Peer Reviewer. Some of my responsibilities consisted of leading the instructional, design, development, delivery, and maintenance of all online courses. The purpose of this article is to present some of the…

This article addresses the importance of teaching transformative usability and accessibility concepts through the lens of disability studies in general business and professional communication courses. It argues that when students learn to analyze audiences, include diverse users, and foresee accessibility "before" the final draft because…