Community college libraries exist to support institutional outcomes. One such outcome is student retention. This study's purpose was to fill the gap in the literature at the community college level, proposing that a model including all library service use types would explain variance in student retention beyond that explained by total library…

This case study details how a community college library, in response to rising textbook costs and COVID-related closures, advocated for and received an increase in funding to provide online copies of many textbooks in its reserve collection. It also provides a glimpse into the roadblocks acquisitions librarians might encounter in trying to bolster…

Studies of transfer student success abound in higher education, yet few studies examine the role that academic libraries play in students' transitions. This study explores the academic library services offered to transfer students in Colorado through a survey of librarians. What are barriers to offering these services? How do library professionals…

This case study demonstrates how librarians at LaGuardia Community College led a college-wide knowledge management project to implement "Ask LaGuardia," an online knowledge base where users can find answers to common questions on navigating this large urban college. Students had been experiencing difficulty receiving clear, correct, and…

During the spring and fall semesters of 2016 and the spring semester of 2017, Kingsborough Community College, part of the City University of New York, launched an initiative to loan over 5,000 books for the entire semester to students in its Learning Communities and other special programs. This paper is a case study that describes the challenges…

This paper presents a case report of the experiences of a hybrid library team from the University of the West of England (UWE) Bristol providing academic literacy support to the first cohorts of Trainee Nursing Associates following a new National Health Service (NHS) career pathway. We set out the academic literacy needs of this unique group of…

Library instruction videos can enhance student instruction. At a community college, librarian-created videos provided students with academic support. However, the videos were rarely used. In this article, students were sent online surveys to rate videos discussing the American Psychological Association (APA) format. Students were also asked why…

This study investigated the application of web 2.0 tools for the provision of library services for teaching, learning and research in Polytechnics. The researchers employed a descriptive survey method and a questionnaire was used as instrument for data collection. The population of the study consisted of ninety one (91) library staff in…

Two research questions guided this study: (1) Is there a gap in customer service quality perception between librarians (service providers) and patrons (service beneficiaries)?; and (2) How do patrons perceive the relational service qualities of librarians who staff the reference desk? Quantitative results based on a Likert scale survey showed no…

Libraries are the central resource for supporting faculty and students in their research and information needs, both physically and remotely. This essential role of libraries and library faculty has remained consistent amid significant technological and pedagogical changes within the community college system. As librarians continue to determine…

Collaboration among librarians and faculty when designing courses can offer a new model of embedded librarianship that allows better scalability and opportunities for more authentic assessment. This column looks at one example at Central Piedmont Community College in Charlotte, North Carolina.

This study reports on a national survey of circulation policies in academic libraries in the United States. Circulation policies are similar at most responding libraries and are typically restrictive, though some differences exist based on library type. Associates granting institutions tend to have less generous circulation periods, and PhD…

Delaware County Community College provides library services to its branch campus community members by stationing a librarian at a campus 5 to 20 hours each week, without any more library infrastructure than an Internet-enabled computer on the school network. Faculty and students have reacted favorably to the increased presence of librarians.…

Librarians at Central Oregon Community College's Barber Library explored how to best serve the needs of three satellite campuses across a large geographic region. While initially intending to start an embedded librarianship program, a pair of surveys showed the relationships and awareness necessary for the foundation of such a program were…

In 2015, surveys of students, faculty, and librarians and other library staff elicited their perceptions of the contributions of community college libraries to student success, both directly and via librarian collaboration with faculty. The three surveyed groups agreed substantially that libraries and librarians contribute to student success, both…