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It Is Not Just about the Schedule: Key Factors in Effective Reference Desk Scheduling and Management
Sciammarella, Susan; Fernandes, Maria Isabel; McKay, Devin – Community & Junior College Libraries, 2008
Reference desk scheduling is one of the most challenging tasks in the organizational structure of an academic library. The ability to turn this challenge into a workable and effective function lies with the scheduler and indirectly the cooperation of all librarians scheduled for reference desk service. It is the scheduler's sensitivity to such…
Descriptors: Academic Libraries, Library Administration, Reference Services, Scheduling
Robinson, Carla – Journal of Access Services, 2007
The St. Lucie West Library, also known as the FAU Treasure Coast Campus Library, is a joint-use library facility, with Florida Atlantic University partnering with Indian River Community College and the St. Lucie County (FL) Library System. This article will discuss the circulation, course reserves, interlibrary loan, and collection management…
Descriptors: Public Libraries, Academic Libraries, Library Networks, Library Services
Kelly, Robert E., IV – Community & Junior College Libraries, 2003
The experiences of a first-time community college library director during the initial three months on the job are detailed. The process of automation software migration is used as a vehicle for demonstrating activities performed to improve knowledge. Marketing, customer service, and identification of core library supporters are addressed. Concern…
Descriptors: Community Colleges, College Libraries, Library Administration, Library Personnel
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