To help the nation respond to the pandemic, Congress injected about $4.6 trillion into the U.S. economy through the Coronavirus Aid, Relief, and Economic Security (CARES) Act and subsequent legislation. Of this amount, over $75 billion was directed to institutions of higher education through the Higher Education Emergency Relief (HEER) Fund,…

This qualitative study used the Burke-Litwin organizational change model as its primary framework to understand the lived experiences of community college educators who were first to transition to remote work during the 2020 global pandemic. The purpose of this research was to examine the lived experiences of community college remote workers in…

The pandemic created daunting challenges for higher education. The federal government provided California Community Colleges billions of dollars in aid for students and institutions. How did they use these funds? How well did their pandemic recovery activities and investments help reengage students? What will institutions do when the money runs…

Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a…