The problem of low student completion rates in distance learning courses remains one of the major issues that institutions of higher learning face. Efforts by school administrators to reverse this trend have so far produced mixed results. The rapid expansion of distance learning has encouraged many institutions to move more courses online,…

Web-based, e-learning classes, or online classes that use a proprietary course management system such as Blackboard, are an increasingly prominent part of higher education, particularly in community colleges. In fact, more than three-quarters of community colleges now offer the same course in face-to-face and online modes. And community colleges…