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Direct linkHeid, Susan D. – Campus Technology, 2007
A community college IT manager or director tries to keep business relationships at arm's length when he deals with hardware vendors. Possibly, he has little interaction with vendors, or if he does, maybe he prefers to simply bounce from vendor to vendor if service, support, or performance is disappointing. (In the minds of many IT managers, the…
Descriptors: Interaction, Vendors, Community Colleges, Higher Education
