The problem that was addressed in this qualitative case study was that student retention and graduation rates at community colleges have been affected by the lack of support provided to students during their academic careers. The purpose of this qualitative case study was to gain an understanding of how administrators perceived they were acting in…

Data-driven decision making (DDDM), or the use of data to inform educational practices, has become an emerging field of interest over the past decade for educational leaders and researchers. The purpose of this quantitative study is to examine community college leaders' perspectives on institutional DDDM practice, especially those DDDM practices…

Survey data were gathered from college and university faculty, staff, and administrators at Hispanic-Serving Institutions (HSI) regarding Hispanic culture and Hispanic students as part of an NSF-funded investigation that focused on the characteristics and programming of HSIs as well as the background and experiences of their students. Two surveys…

Best practice in the field of communication, especially intercultural communication, emphasizes seeking to understand and enter your interlocutor's perspective. This practice would seem directly applicable to college faculty and staff when they interact with students, especially given the cultural and ethnic diversity in college student…