The retention of student affairs professionals remains a significant challenge for academic institutions, as these professionals play a critical role in supporting student retention and ensuring completion rates. A misalignment between employees' preferred work environments and current institutional policies and traditions hinders the transition…

Introduction: Job satisfaction is the key to employee engagement and retention. Higher job satisfaction contributes to several positive outcomes for institutions, including lower turnover, higher productivity, lower costs, and employee loyalty. Strategies for increasing employee job satisfaction are more important than ever for research…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

Providing library instruction, often via one-shots in someone else's classroom, may reduce feelings of agency or job control for academic instruction librarians. This study addresses potential differences in job control across core responsibilities, specifically looking at the difference between job duties overall and instruction responsibilities.…

Research has recognized the importance of libraries and librarians in supporting, managing, and sustaining open educational resources (OER) programs in postsecondary institutions. Open education initiatives generally align with social justice aspirations and should be open and inclusive to everyone. Yet, in practice, this has not always been the…

In educational organizations, the teaching staff has traditionally had a lot of influence on the content of their work and the pedagogy. Within the last two decades, changes in educational organizations can be defined as the shift from this administrative loose coupling toward tight, more managerial coupling. This study utilizes a qualitatively…

Despite the expectation that work-integrated learning (WIL) experiences will provide a safe and inclusive learning environment for healthcare students this is often not the reality for sexually and gender diverse students. Heteronormativity and microaggressions experienced by sexually and gender diverse healthcare students, are rarely considered…

Purpose: The aim of this study was to investigate the perception of female employees regarding workplace empowerment. The study also emphasized the alleged advantages of employee empowerment in the workplace and pinpointed the barriers to empowerment. Design/methodology/approach: This paper is based on qualitative data collected, through the…

This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

Purpose: The happy-productive worker hypothesis posits that employee well-being is an important factor in work performance. Educational institutions around the world are facing both internal and external pressures to integrate sustainability into their practices, with the goal of protecting the planet and ultimately boosting profits. This paper…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Previous studies have demonstrated that high-performance human resource practice (HPHRP) can reduce employees' turnover intention (TI). However, only a few studies have investigated this relationship in the context of Chinese culture. Using a sample of 740 teachers from five colleges and universities in Hebei Province, China, this study assessed…

Purpose: The study aims to examine the moderating influence of perceived co-worker support in the nexus between compulsory citizenship behaviour, job involvement and social loafing amongst university interns. Design/methodology/approach: Four hundred and sixty-two) respondents took part in the study by completing a self-reported questionnaire…

Student affairs professionals in four-year universities are increasingly reporting feeling overwhelmed, stressed, job dissatisfaction, and potential burnout, resulting in decisions to leave their positions. High rates of turnover in these institutions may hinder the effective management of student affairs departments. The majority of studies on…

Fostering staff well-being can no longer be the responsibility of individual staff but needs to be built into structures, practices, and social norms in residence life departments. We drew on elements of participatory action research to provide guidance for departments striving to intentionally prioritize staff wellness. First, based on literature…