While virtual reference has become more critical during and after COVID-19, there remains a lack of current research in patron and librarian perceptions of the service. This study aims to compare librarian and patron ratings of chat interactions and highlight trends in what these ratings may suggest. Researchers collected randomized samples of…

In this methodological discussion, a critical and reflective account of the process and use of online photo-elicitation interviews is given. The role and importance of a well-structured pre-interview task are discussed with a working example aiming to capture physiotherapy students' professional doctorate journey. It is argued that…

Purpose: This paper investigates the moderating-mediation roles of synchronous and asynchronous learning, as well as virtual self-efficacy between digital learning space experience and continuous use among learners in Ghanaian institutions of higher learning. Design/methodology/approach: A convenience sampling technique was used in the selection…

Purpose: Synchronous virtual classes are becoming more common as universities expand access. However, instructors can feel hesitant as they move to a new style of teaching, especially if they are not sure their chosen pedagogy will work with virtual instruction. The purpose of this dialogic analysis is to examine the experiences of a dialogic…

Background: A volitional help sheet (VHS) is an intervention for promoting implementation intentions. This study was the first to test the effectiveness of a VHS for increasing university students' lecture attendance. Aims: To develop a VHS to increase university students' lecture attendance and test its effectiveness at increasing the proportion…

Flipped learning has been recognized as a promising pedagogical model for methodological progress in educational environments. Studies have shown the effectiveness of flipped learning when used with appropriate educational technologies and learning strategies. On the other hand, comprehensive guidance is required to combine this pedagogical model…

Many universities implemented blended and hybrid delivery for the first time during the COVID-19 pandemic, and as such, the use of terms that relate to various manifestations and implementations of blended learning has increased significantly by all higher education stakeholders. However, the meaning ascribed to these terms is often inconsistent…

Multimodal synchronous-computer-mediated communication (SCMC) provides many possibilities for improving language learners' pragmatic competence (Maa & Taguchi, 2022). However, the research exploring how SCMC mode affects the pragmatic learning process and its outcome is limited. This study investigates the effects of SCMC modes on pragmatic…

This case study describes the design and implementation of scenario-based focus groups run by a collaborative research team consisting of eight individuals spread across eight institutions within the United States. Originally intended to be face-to-face, the research team pivoted mid-study to adapt the scenario design for the fully online…

This study addresses the necessity of comprehending the remote learning environment for improving online course design and delivery. The primary objective is to investigate the impact of teaching, cognitive, and social presence, along with learner motivation from the Community of Inquiry framework, on students' learning satisfaction in both…

The unique affordances of Action Research, including flexibility, playfulness, accessibility, and a focus on practical problem solving provided crucial strategies for generating knowledge and developing solutions to the challenges created by the COVID-19 pandemic. The move to online research settings, in particular, required action researchers to…

As institutions of higher education continue to offer online instruction, educators and administrators of presentational speaking courses must adapt their classes for various modes of online delivery. One primary consideration for adapting a presentational speaking course to online delivery is how students will experience communication…

AI-powered chat technology is an emerging topic worldwide, particularly in areas such as education, research, writing, publishing, and authorship. This study aims to explore the factors driving students' acceptance of ChatGPT in higher education. The study employs the unified theory of acceptance and use of technology (UTAUT2) theoretical model,…

A knowledge gap exists regarding the faculty's dynamic selection and modification of emotion regulation strategies to reduce negative emotions in synchronous teaching. This study conducted semi-structured interviews with 16 teachers at higher education institutions in China, focusing on their handling of the negative emotions that arose from poor…

Online courses include the design for student interaction to support effective learning. Studies have shown that online discussion boards are a useful option to engage students. However, with new emerging digital technologies such as Virtual Reality (VR), the question remains to what extent or in what ways these immersive technologies can be used…