English skills particularly in conversation are essential in workplace situations especially in the context of higher learning institutions. Little attention is being given to examining the needs of English communication skills and issues related to administrative support staff at their workplace particularly at public universities. A…

Globalisation in higher education has brought linguistically diverse students and staff to Australian campuses. Universities have a range of language policies/practices around diversity, however, these often reflect national language planning policies in their strong monolingual tendency, with almost exclusive use of English dominant in most…

Writing centers provide a crucial site for multilingual writers to experience generative and productive conversation about their writing projects and for their language and cultural experiences to be appreciated as sources for meaning-making. For this to be possible, tutors must understand the phenomenon and problems of standard language ideology…

Many providers are keen to implement the requirements of the Disability Discrimination Act (DDA), seeing this as an opportunity to further improve the experience of disabled learners. However, the DDA Part 4 raises many issues about the ways in which education providers encourage a learner to disclose an impairment in order to make adjustments,…