Employee recognition is important for multiple reasons. Through an informal survey, it was determined that the employees of the workforce development and community education division at Delaware Technical and Community College did not feel recognized, resulting in low morale in the division. This study provided the opportunity to develop…

Workplace bullying is a significant problem that is often overlooked in higher education institutions. There is a gap in the literature regarding the impact of workplace bullying in higher education institutions on victims' job satisfaction. This mixed-methods study employed correlational research aimed to understand the effects of bullying in the…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

Established in 1946 in Montgomery County, Maryland, Montgomery College (MC) is home to over 50,000 credit and noncredit students from more than 155 countries. Alongside its student body, MC prides itself on its highly dedicated faculty and staff, over 3,500 in total, who are instrumental in driving the college's commitment to academic excellence…

Providing library instruction, often via one-shots in someone else's classroom, may reduce feelings of agency or job control for academic instruction librarians. This study addresses potential differences in job control across core responsibilities, specifically looking at the difference between job duties overall and instruction responsibilities.…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

The goal of this activity is to equip students with skill sets for overcoming unfair experiences at work, drawing on interactional justice theory that is developing in organizational communication. Students reflect on their interactional injustice experiences and then proceed to generate response strategies to cope with such injustices. In doing…

This study explores obstacles to career advancement faced by black female staff in Higher education. Through interviews and surveys, key factors impacting this population are identified and a solution is proposed in the form of an action plan. Interviews exposed the issue of isolation, lack of support, and a need for early training for both…

The practice of duty rounds (also called community rounds or simply duty) is overdue for critical assessment, particularly because of its reliance on surveillance culture and the potential hazards of such surveillance to building authentic community. In this collaborative autoethnography, one Black residential life professional's experience with…

Purpose: Building on the theories of social learning and social information processing, this paper aims to examine the effect of green servant leadership (GSL) on green voice behavior among staff working in Qatari higher education. In this relationship, the climate for green initiative (CFGI) was used to act as a mediating mechanism.…

As an institution that aims to create more access to higher education by removing barriers to entry, the California Community College (CCC) system supports what is often described as "nontraditional" students (i.e., first-generation and systems-impacted students), but also of most importance to this study, Students of Color (Knoell,…

The idea that business leaders experience stress in the workplace has resulted in a demand for understanding the negative impact stress has on business. Business managers in for-profit higher education lack strategies to reduce employee workplace stress. Grounded in the job demands-resources model, the purpose of this qualitative single case study…

Purpose: The happy-productive worker hypothesis posits that employee well-being is an important factor in work performance. Educational institutions around the world are facing both internal and external pressures to integrate sustainability into their practices, with the goal of protecting the planet and ultimately boosting profits. This paper…

The purpose of this study was to investigate the root cause of the increased rate of employee turnover at a higher educational institution and how to retain their current employees. The importance of this study was to help the educational institution reduce their employee turnover so they do not continue to struggle to find new talent to replace…

Building on cognitive schema theory, this study investigates the relationship between experienced and observed harassment in a university setting. It also examines two moderators--organizational identification and perceived justice. Using a cross sectional survey, data were gathered from 276 academics and staff in a private university with…