This Proceedings document begins with the text of the keynote by Dr. Michelle Caswell, followed by seven papers, representing a sampling of the symposium presentations from the 2022 Digitizing Hidden Collections (DHC) Symposium, a capstone event for the Digitizing Hidden Special Collections and Archives program. This program was funded by the…

The current study aimed to investigate language students' use of print and electronic resources for their research papers required in research techniques class, focusing on which reading strategies they used while reading these resources. The participants of the study were 90 sophomore students enrolled in the research techniques class offered at…

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google…

Living inside built environments--infrastructure--it is easy to take for granted the things that we do not need to engage, but are at work behind the scenes nonetheless. Well-designed systems become invisible, but to engage them, how do we know which perspectives, objects, and relationships are useful? I examine the University of Michigan Digital…

Introduction: This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than others, and the level of user satisfaction with the referrals in the collaborative chat reference…