The position of writing center assistant director resides in the middle of the often blurry lines of hierarchy. While many writing centers advocate for team leadership, the fact remains that universities are steeped in bureaucratic tradition familiar to university leaders, students, and tutors. Assistant directors accomplish tasks that keep the…

In recent years, the issue of administrative burden in universities has received growing attention around the world. Although professional staff are central to the operation of universities, little effort has been made to understand how these staff see these administrative burdens impacting their work, and to harness their views on how to best…

Universities face organisational challenges to learn and adopt administrative practices that aid both staff and educational development. Although the prospects of ambidexterity as an organisational learning strategy are appreciated in research and practice, understanding the nature of culture-based factors that support ambidextrous mindsets in…

This study explores workplace readiness, focusing on factors contributing to a positive employee experience for interns and ways universities can enhance it. Qualitative analysis of internship reports at a German university reveals the significance of management relationships, job design, onboarding, and a supportive environment. Recommendations…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

This article explores the issue of workplace visibility and signs and symbols of LGBTQ+ identity in a UK university. A poststructuralist Butlerian theoretical framework underpins this article. Sexual and gender identities are understood as multiple and fragmented, and constructed in relation to others and within the systems of power and knowledge…

In higher education, the ability to navigate and function well in a diverse digital ecosystem is now essential to student, academic, and professional flourishing and productivity. Universities had to respond to a pandemic that catapulted face-to-face offerings into online and hybrid environments. More recently, a preference for working from home…

Remote work significantly impacted higher education institutions (HEIs) and the world during the 2020 COVID-19 pandemic. As a result, it became the new normal for organizations and how they operate their workforces. The pandemic created the need to identify emerging practices in remote work that respond to changing circumstances and embrace…

Michel Serres was a successful scholar who made a living within the university on two continents. However, he also viewed the university with great trepidation and tried to warn young scholars against falling victim to the university culture that encouraged a scholar to become a critic and not do original work. In place of the current university…

For centuries, universities have proliferated and flourished around the world, playing an important role in societal knowledge production and diffusion. However, in the past four decades, this old organizational form has been subjected to neoliberal, managerialist policy doctrines such as New Public Management. Following this, universities have…

In educational organizations, the teaching staff has traditionally had a lot of influence on the content of their work and the pedagogy. Within the last two decades, changes in educational organizations can be defined as the shift from this administrative loose coupling toward tight, more managerial coupling. This study utilizes a qualitatively…

Nursing is an old vocation but is relatively new to the academy, with schools of nursing being established in Western universities in the late twentieth and early twenty-first centuries. Their establishment was presaged by earlier moves of the preparation of pre-registration nurses from apprenticeships served in hospitals to tertiary education…

Minorities working at predominantly white institutions (PWI's) of higher education face many challenges both professionally and personally. One critical challenge for minorities is feeling a sense of belonging (SoB) in their organization. Workplace diversity, equity, and inclusion have become crucial for many organizations as they look for ways to…

Employee engagement, or the extent to which an employee is fully immersed in their work can lead toward higher retention, greater productivity, and increasing profits in a workplace environment. Engagement is driven by a variety of conditions, and when met has the ability to provide many positives in a work environment. Conversely, a lack of…

The article investigates asynchronous narrative research via email as a flexible and agentic method of collecting data that may empower female participants. A case study was used that focused on the challenges for academic and professional women at an Australian regional university. Twenty-one women responded by email to a range of questions about…