Contribution: The study characterizes aspects of cognitive and metacognitive dimensions of team cognition of software development teams in educational settings. Background: The software development industry requires software engineers and developers to work in teams; for this, there is substantial research on teamwork in the context of the…

The 2023 edition of the European University Association's Autonomy Scorecard, the most comprehensive yet, provides a full comparative analysis of the state of play of university autonomy in 35 higher education systems in Europe. The Scorecard country profiles delve into in-depth system analyses, offering insights into recent developments and…

The 2023 edition of the European University Association's Autonomy Scorecard, the most comprehensive yet, provides a full comparative analysis of the state of play of university autonomy in 35 higher education systems in Europe. For the first time, each profile better contextualises the higher education landscape via a dedicated section, along…

This teaching case presents a cross-team systems analysis and design case requiring integration of multiple, interdependent systems. Case deliverables are a mix of both traditional and agile methodologies. Students are introduced to methodology tools and techniques including data flow diagrams, use case diagrams, user stories, and…

Connecting people with resources is a common activity. However, special situations have unique data needs. Without the appropriate leadership and tools to manage the data, the connections may never take place. This case examines the data needs associated with providing resources and social connections for families having a member with a special…

Contribution: This study identifies the attributes of complexity that can be incorporated into engineering design problems at first-year undergraduate engineering projects. The findings are compiled as a set of guidelines to aid engineering educators in crafting design problems. Background: Engineering professionals solve complex problems like…

In addition to the third edition of EUA's Autonomy Scorecard, which was published in March 2023, a series of country profiles were released between Autumn 2023 and Spring 2024. The comprehensive analysis of all indicators in these systems revealed that in some cases there was a need for a different categorisation of specific situations. While the…

Purpose: Technological advancements and global societal changes reshapes manufacturing industry emphasizing needs for competence development of industrial professionals. The purpose of this paper is to study how organizational learning supports the development of academic structures, creating agile and sustainable formal educational models meeting…

The purpose of this study was to examine how positive impacts could be achieved on student's ability to successfully navigate financial aid processes within the Maricopa Community College system and specifically at Chandler-Gilbert Community College (CGCC). By evaluating existing processes and implementing enhanced system protocols (ESP), this…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

This case study describes an alternative process-focused approach to a group project assignment in an undergraduate Systems Analysis and Design (SAD) course. This approach more closely reflects the incremental and iterative nature of Information Systems Development Projects (ISDP) through expanded scope, modified instructions, and reallocation of…

One teacher preparation program worked toward improving teacher preparation by strengthening the network of support among teacher candidates, mentor teachers, and teacher educators. Drawing on third-generation cultural historical activity theory, we modeled activity systems framing the experiences of teacher candidates and contradictions within…

This paper presents a financial statements analysis (FSA) project that integrates Bloomberg and Thomson Reuters in an introductory MBA accounting course. The project introduces students to leading financial databases that are used in practice and helps them to understand how such databases can be effectively leveraged to analyze both the financial…

The Scorecard 2023 provides a full comparative analysis of the state of play of university autonomy in 35 higher education systems in Europe. With findings across four dimensions of university autonomy -- organisational, financial, staffing, academic - the Scorecard supports an evidence-based dialogue on this crucial topic. This allows concrete…

Systems analysis and design is a crucial task in system development and is included in a typical information systems programme as a core course. This paper presented a preliminary study on gender differences in studying a systems analysis and design course of an undergraduate programme. Results indicated that male students outperformed female…