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Direct linkBrett, Kelsey – Journal of Electronic Resources Librarianship, 2018
After three years of collecting electronic resources of troubleshooting tickets in Springhare's LibAnswers at University of Houston Libraries, the author conducted an analysis of over 300 tickets. The type of problem was identified for each ticket and then categorized into a functional area using an existing categorization schema developed at…
Descriptors: Academic Libraries, Library Services, Electronic Libraries, Troubleshooting
Porter, Toccara D. – Journal of Library & Information Services In Distance Learning, 2016
This article reports on the author's enrollment in the SuccessfUL Supervisor Series course. As a new distance education library coordinator the author sought out formal supervisor training to address staff misconduct and establish staff training initiatives for distance library service needs. Structured as a case study, the author discusses how…
Descriptors: Distance Education, Coordinators, Supervisory Training, Personnel Management
Mystakidis, Stylianos; Berki, Eleni – International Journal of Web-Based Learning and Teaching Technologies, 2018
The University of Patras' Library Services designed and offered to primary and secondary schools the pilot educational program "From the Ancient to the Modern Tablets," featuring immersive multimedia learning experiences about the book history. The pilot program consisted of three stages: a playful library tour, followed by an…
Descriptors: Foreign Countries, Story Telling, Educational Technology, Technology Uses in Education
Download full textPrescott, David; El-Sakran, Tharwat; Albasha, Lutfi; Aloul, Fadi; Al-Assaf, Yousef – American Journal of Engineering Education, 2012
Recent engineering industry-based research has identified a number of skill deficiencies in graduating engineers. Emphasis on communication and teamwork informed by attributes of self management, problem solving and mutual accountability have been recognized as important needs by The Engineering Accreditation Commission of ABET of the United…
Descriptors: Foreign Countries, Teamwork, Engineering, Engineering Education
Torrise, Michelle L. – Library Media Connection, 2010
Some of the author's most valuable experiences as a library media specialist (LMS) were not in a school library. Rather, they were on the streets of Chicago, in community gardens, and on the rooftops of buildings in Humboldt Park, where she was hired by the University of Illinois Community Informatics Initiative as a graduate assistant and LMS in…
Descriptors: Performance Based Assessment, Inquiry, Library Role, Active Learning
