Generic competence (GC) development is an integral part of higher education to provide holistic education and enhance student career development. It also plays a critical role in complementing the curriculum. Many tertiary institutions provide various GC development activities (GCDA). Moreover, institutions strongly need to further understand…

The recasting of accountability in teaching and teacher education as a problem of impact across many countries has seen a proliferation of policies and strategies that datify the work of students and teachers. The enactment of such policies can be interrogated from the perspectives of multiple policy actors to understand the effects of the 'impact…

With national graduation rates that range from 32% among open enrollment institutions to 66% among private not-for-profits, higher education institutions have a moral imperative to improve the success of their students. Interventions to support today's students must consider the student holistically, be just-in-time, and come from a…

Bay Path University in Massachusetts developed a COVID dashboard and related safety practices enabled by data (Anderson, 2020) during the pandemic. The dashboard has capabilities, in which information technology staff partnered with executive management, human resources staff, health offices, and others to identify key performance indicators…

This guidebook is designed for institutional leaders and student success teams who are ready to talk openly about the students they serve and who are eager to learn practical strategies from national experts and peer institutions. We cannot design an experience that meets our students where they are unless we holistically understand who they are.…