Student success in South African higher education institutions (HEIs) is poor and universities have not been successful in implementing strategies to improve students' learning experiences. Tutoring has been identified as an effective strategy to improve student success but is often used inconsistently and without pedagogical justification. The…

This observational study considers the help-seeking behaviors of students who drop in to receive free tutoring at a university's mathematics tutoring center. It reports how these students enter the tutoring space, act, and interact with others, comparing the students in two different areas of the center. One of the areas serves students taking…

Personal tutorials are an essential feature of student support in British universities, and therefore they are duplicated on British overseas campuses. It appears that Chinese students are reluctant to seek help when they experience personal difficulties that affect their engagement with learning and their academic performance. Limited literature…

Drop-in peer tutoring is the most popular model on college campuses, but a high student-tutor ratio suggests that students will spend the majority of their lab time working without the aid of a tutor. This study observed students in a drop-in tutoring center serving developmental math students and explored what they do in that independent time.…

For this focus group study we recruited from a population of 345 university students who had been informed of their poor academic performance in at least one course, but who had not utilized peer tutoring in the semester they received the warning, in order to determine if stigma played a role in their decision not to seek help. We learned from…

This study investigated outcomes (achievement, attitude, and retention) of college algebra students who had access to an online tutoring resource using a pre-posttest control group design. Students in the experimental groups were provided access to an online tutoring service unlike the students in the control group. Both groups had access to other…