Learning analytics promise significant benefit to online education providers through improved, better-targeted student services. Much has been written about the potential of analytics and how they might be technically implemented, and various ethical considerations are published highlighting the significant potential risk of gathering,…

Speculative reform jumps the gun on notions of data-driven reform, requiring administrators to anticipate and act to ensure problems (and the data that would show them) do not materialize. Speculative reforms are incapable of delivering the outcomes they promise, as they are fueled by a fear of the future that their reforms do not extinguish. In…

We present a historical case study of "data-driven" general education policy reform at the City University of New York, where within-system transfer issues prompted the need for curricular reform that was debated and eventually implemented from 2011 to 2017. Through an empirical examination of artifacts such as meeting minutes, internal…

Using a case study design, this research explores how two department chairs, Jan and Tammy, in community colleges implement AB 705, an assessment policy impacting California ESL programs. AB 705 seeks to centralize previous multiple measures legislation in California by requiring the use of high school data in community college course placement.…

The evidence deployed in the policy process is often done so from sources hoping to shape policy along preconceived ideological lines. This chapter presents the data and research cited as evidence in tuition-free community legislation proposed and enacted by 10 states, along with the sources that produced this evidence when applicable. Results…

U.S. colleges and universities are under increasing pressure to appear racially diverse, but have yet to account systematically for a quickly growing contingent of multiracial-identifying students. Drawing on interviews with multiracial-identifying undergraduates at Western University, I demonstrate how everyday university practices compromise…

The rapid recent use of learning analytics (LA) in higher education, specifically during the COVID-19 pandemic, allows the monitoring of users' behavior while learning. Using LA may promote students' learning outcomes but also intrude into their privacy. This study aimed to explore students' behaviour and perceptions towards privacy and data…

This book offers concrete examples of how data can be used by faculty, staff, and program leaders to improve their collective work as teacher educators. Strong external accountability mandates often lead to tensions that undermine local morale and motivation. This volume focuses on the practical work of navigating these tensions so that valuable…

For decades, assessing income has served as the tried-and-true method for creating financial aid packages--scholarships, grants, and loans--for the nation's college students. Each year, students and families living with low and moderate incomes submit income documentation to colleges, states, and the federal government in hopes of qualifying for…

This book addresses governing by numbers and human capital policy in higher education by asking how higher education is quantified, how the quantitative information is used in educational governance, and how the information is perceived by students, teachers, managers, and policymakers, and affects decision-making. It also thematically discusses…

This book examines the idea of educational accountability in higher education, which has become a new secular gospel. But do accountability policies actually make colleges better? What if educational accountability tools don't actually measure what they're supposed to? What if accountability data isn't valid, or worse, what if it's meaningless?…

Online program managers (OPMs) are third-party companies that work with colleges and universities to develop, launch, and deliver online learning. Despite the prevalence of these companies in higher education, cost details are often buried or asserted with legal protections as trade secrets or business models unavailable for public review.3…

'Data as technology' has always been, and continues to be an essential part of the structuring of South African society and education, during and post-colonialism and post-apartheid. In the reconfiguration of South African education post-apartheid, student data constitutes a data frontier as un-mapped, under-utilised and ready for the picking.…

Leveraging big data for student data analytics is increasingly integrated throughout university operations from admissions to advising to teaching and learning. Though the possibilities are exciting to consider, they are not without risks to student autonomy, privacy, equity, and educational value. There has been little research showing how…

The Evidence to Action project (2019-2021), led by MDRC and the State Higher Education Executive Officers Association (SHEEO) and supported by Arnold Ventures, initiated a body of work designed to disentangle the barriers that exist between research and state-level higher education policy and partnered with state higher education agencies to…