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Direct linkCundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
Bose, Indranil; Liu, Han; Ye, Alex – Journal of Information Systems Education, 2012
The patients receiving treatment from a hospital need to interact with multiple entities when claiming reimbursements. The complexities of the medical service supply chain can be simplified with an electronic clearance management system that allows hospitals, medical insurance bureau, bank, and patients to interact in a seamless and cashless…
Descriptors: Foreign Countries, Computer System Design, Computer Software, Program Administration
Rosa, Maria Joao; Cardoso, Sonia; Dias, Diana; Amaral, Alberto – Quality in Higher Education, 2011
When evaluating the EUA Institutional Evaluation Programme (IEP), Nilsson "et al." emphasised the interest in creating a data bank on good practices derived from its reports that would contribute to disseminating examples of effective quality management practices and to supporting mutual learning among universities. In IEP, evaluated…
Descriptors: Strategic Planning, Institutional Evaluation, Total Quality Management, Best Practices
Download full textAtkinson, Al – British Columbia Council on Admissions and Transfer, 2009
The Education Planner website provides a searchable database of approximately 1,700 undergraduate post-secondary programs in British Columbia (BC). It is intended as a "one-start entry point" for students looking for post-secondary options. This independent review of Education Planner was undertaken to determine its overall…
Descriptors: Web Sites, Postsecondary Education, Undergraduate Study, Databases
Katerattanakul, Pairin; Kam, Hwee-Joo; Lee, James J.; Hong, Soongoo – Journal of Information Systems Education, 2009
The MetaFrame system migration project at WorldPharma, while driven by merger and acquisition, had faced complexities caused by both technical challenges and organizational issues in the climate of uncertainties. However, WorldPharma still insisted on instigating this post-merger system migration project. This project served to (1) consolidate the…
Descriptors: Case Method (Teaching Technique), Business Administration Education, Class Activities, Computer Science Education
Pfeiffer, Jay; Klein, Steven; Levesque, Karen – Online Submission, 2009
The American Recovery and Reinvestment Act (ARRA) provides several funding opportunities that can assist states in designing, developing, and implementing statewide education longitudinal data systems. These new and enhanced information systems will enable states to track student progress within and across the secondary and postsecondary education…
Descriptors: Information Systems, Education Work Relationship, Secondary Education, Postsecondary Education
