Societal changes brought about by the COVID-19 pandemic have shown the importance of both intrapersonal and interpersonal skills in virtual environments. Two midwestern university instructors joint-taught their spring 2021 agricultural education and training program development courses, bringing students together in virtual teams during the…

Purpose: The purpose of this study is to explore how multicultural curriculum and instruction in a teacher-credentialing program prepared pre-service teachers to work with diverse students. Design/methodology/approach: The research method used was a qualitative approach. The research design was a descriptive single embedded case study to interview…

Preparing pre-service teachers to address the disparities in educational attainment that occur in settings with complex demographics such as high poverty and super diversity (Vertovec, 2007) require a theoretically driven contextual and spacial (Soja, 1996) understanding of disadvantage. This understanding highlights the structural and systemic…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

As an academic institution that is still in its early phases of organisational growth, Monash University, South Africa does not have a pool of postgraduate students that can be utilised for teaching assistance in units with large groups of students. This necessitated the selection of high-calibre honours candidates and third-year students that…

Purpose. The purpose of this study was to discover how coach training experts define coaching and what they would identify to be the essential components of a coach training program for mental health professionals. Methods. A panel of nine experts, through an iterative Delphi process of responding to three rounds of questionnaires, provided…

Rehabilitation counselors are assisting consumers with end-of-life issues. Counselors who have the capacity to assist with end-of-life issues in a culturally sensitive manner possess pre-established self-care networks, an understanding of death from multiple perspectives, knowledge of communication interventions, and appropriate outcome…

Teacher education programs are being encouraged to collaborate with K-12 partners to develop and implement contextually rich field experiences that integrate methods course instruction with public school practices. As a result, we outline four models of integrating methods instruction and field experiences and raise the question "How does the…

150 female graduate students at King Saud University, Riyadh, Saudi Arabia were interviewed. Since most students are not proficient in English, they are required to take an English for Specific Purposes (ESP) course when admitted to the M.A. and Ph.D. programs, as locating information in specialized journals is required for their assignments, term…