This article provides an account of the undermining of collegial governance at the University of Alberta in relation to the restructuring of the university in 2020 by the senior administration and board on advice provided by the Australian consultancy firm, the Nous Group. The current president of the university has publicly promoted the…

Missouri State University (MSU) began developing a strategic enrollment management (SEM) plan at the beginning of the fall 2019 semester and completed this initiative in December 2020. The impetus of the plan was a changing landscape in enrollment and recognition of the need to respond with intentionality. The university approached the plan by…

Amid the global pandemic, community colleges nationwide found themselves challenged like never before. More than 21 million Americans lost their jobs in March and April. How would this economic collapse affect college revenue streams, or fall semester enrollment? Would campuses even be open in the fall? Would students continue to register for…

When contemplating a major change to public higher education governance, state leaders should bear in mind several guiding principles. Such principles can ensure that current and future students will have access to an affordable, quality postsecondary education. They can also help ensure that the state's system of higher education meets public…

School leaders rightly tend toward collaboration and consensus-building when it comes to important decisions affecting students. But there are moments when, perhaps to their own surprise, they may find themselves willing to "go to the mat" on an important decision, whether consensus has been reached or not. Smith, a professor and chair…

Information systems graduates increasingly need to understand the collaborative, technology-driven practices inspired by open source software development that are fundamentally changing today's workplace. To meet this challenge, instructors must bring open source principles and technologies to active learning experiences. In this paper, the…

"Good Practice Notes" offer practical advice and examples of good practice to guide operations in regard to specific, higher education issues. The best practice guides are intended to support and promote the quality assurance approaches of providers. This "Good Practice Note" is intended to complement the Tertiary Education…

The federal role in higher education has grown over the past two decades, and now a new administration has the opportunity to chart the direction of the country's colleges and universities. To help inform these decisions, the Urban Institute convened a bipartisan group of scholars and policy advisers to write a series of memos highlighting the…

Leading a long-established LLC as an Interim Director poses particular challenges and rewards. Uncertainties abound for the program and for the individual. Professionally speaking, taking on the hybrid role of faculty/ administrator can be both difficult and exciting. Ultimately, the solutions are in the details. Listening carefully to students,…

This chapter discusses principles that support using data about teaching and learning and offers several strategies particularly well suited for use by institutional researchers at small colleges in helping faculty, staff, and administrators use data on student learning for improvement.

The contestability of ideas is at the heart of a healthy academic institution. As a result, administrators face the challenge of making and implementing difficult decisions in an environment that is designed to explicitly create thoughtful discord. We argue that procedural fairness--explaining how and why important decisions are made--is an…

Today organizations have adopted a corporate university model to meet their training requirements, a model that adds value to the business in terms of revenue and profit, improvement in customer retention, improved employee productivity, cost reduction and retention of talented employees. This paper highlights the radical change and an evolution…

This application brief covers, "The Final Question," an alternative essay design that encourages the learner to think creatively in Ph.D. Organization Theory or Leadership courses. "The Final Question" asks, "Do leaders change organizations or do organizations change leaders?" It is a simple question, but only the…

In the fall of 2004, an early childhood education center in the Midwest experienced a period of transition resulting from a significant turnover in administration and staff. Seeking strategies to improve and sustain a positive school culture, a newly formed Leadership Team looked to the business community for improvement strategies. The Team…

This chapter describes some of the major principles, practices, and processes involved in designing and founding a new community college dedicated to improving student outcomes by doing things differently.