This study investigates how well a video tutorial for software training that is based on Demonstration-Based Teaching supports user motivation and performance. In addition, it is studied whether reviews significantly contribute to these measures. The Control condition employs a tutorial with instructional features added to a dynamic task…

The author of this article is a young elementary teacher at Rosado Elementary in Richmond, California, on the eastern shore of the San Francisco Bay. She writes this article as a moving memoir describing her experiences as a tutor in literacy programs developed by low-income schools. In order for their students to remember their lessons, they have…