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Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness
Nguyen, Frank; Hanzel, Matthew – Performance Improvement, 2007
Those involved in training know that creating instructional materials can become a tedious, repetitive process. They also know that business conditions often require training interventions to be delivered in ways that are not ideally structured or timed. This article examines the notion that learning objects can be reused and adapted for…
Descriptors: Instructional Materials, Job Performance, Performance Technology, Case Studies
Allen, Nicole E.; Lehrner, Amy; Mattison, Erica; Miles, Teresa; Russell, Angela – Journal of Community Psychology, 2007
Community psychologists have a long-standing interest in promoting systems change to improve the lives of individuals and communities. To more fully illuminate a multilevel model of those factors involved in the promotion of systems change, the current study examined individual- and organizational-level characteristics related to health care…
Descriptors: Individual Characteristics, Family Violence, Organizational Climate, Systems Analysis