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Download full textSuwanarak, Kasma – English Language Teaching, 2015
This research aims to understand language learning strategies of Thai adult learners and factors affecting their strategy use. The participants are forty officers of General Service Division of the Council of State of Thailand, attending an English training course for developing their work potential. The data were collected through the…
Descriptors: Foreign Countries, English (Second Language), Learning Strategies, Second Language Instruction
Direct linkChambel, Maria Jose; Castanheira, Filipa – International Journal of Training and Development, 2012
The aim of this study is to analyse psychological contract fulfilment as a mechanism through which training affects stress in call centres. The hypotheses were tested on a sample of 412 call centre operators, using structural equation modelling to analyse their survey responses. Our results demonstrated that training is negatively related to…
Descriptors: Fatigue (Biology), Psychology, Affective Behavior, Telecommunications
