In today's business thinking, innovation is commonly equated with progress, indicating an underlying assumption that company management have the power to choose a specific future and control the way into it. Drawing on examples from a longitudinal research initiative in the Norwegian petroleum company StatoilHydro, this article raises some of the…

This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…

Notwithstanding the emancipation and advancements of women all over the world in 21st century, women continue to be under-represented in management positions. The role of women as managers encompassed even those areas of work, which were earlier considered to be strongly man's domain like the police organisation. The objective of the study was to…

The steadily increasing degree of globalisation of enterprises implies development of many skills, among which the skills to learn are among the most important. Learning takes place at the individual level, but collective learning and organisational learning are also important. Learning styles of individuals are different and learning styles are…

In dealing with Knowledge Management (KM) literature, we have to diagnose three essential points: first, we have detected a lack of comprehensive theoretical models based on "grand theories", secondly, we have discovered an overemphasis of "good" values, like openness and trust, that help organisations to learn. And thirdly, we have to recognise…