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William H. Weare; Jaena Alabi; John Fullerton – portal: Libraries and the Academy, 2025
This qualitative research study explored current reference models in academic libraries to determine what's working well and what isn't. Researchers conducted semi-structured interviews with 15 participants overseeing reference services at large, land-grant universities. The findings suggest that there is still perceived value in point-of-need,…
Descriptors: Academic Libraries, Library Services, Library Administration, Reference Services
Caterina Reed; Paria Aria; Guinsly Mondésir; Harvey Long – College & Research Libraries, 2025
This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…
Descriptors: Academic Libraries, Electronic Learning, Library Services, Reference Services
Rachel A. Koenig; John W. Cyrus – College & Research Libraries, 2025
Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…
Descriptors: College Faculty, Librarian Teacher Cooperation, Librarians, Research Libraries

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