This article examines the state of library research support services (LRSS) provided by the libraries of selected government-funded universities in the National Capital Region (NCR) of India. The data was collected through a structured questionnaire. The findings indicate that university libraries in the NCR offer a variety of LRSS, with a…

Aim/Purpose: The need for this paper arises from the lack of comprehensive studies comparing the impact of cloud-based versus local database systems on student learning outcomes. Specifically, there is a need to understand how these different approaches affect usability and cognitive load in educational settings, which are critical factors for…

To meet student demand for responsive, adaptable, and up-to-date online courses, educators and learning designers need tools to analyse student interactions with their peers, educators and learning resources. Learning Management Systems (LMSs) store large volumes of detailed user data, but offer only limited, pre-set reports and visualizations to…

The COVID-19 pandemic has brought unprecedented challenges and opportunities for knowledge management systems (KMS) in various domains and sectors. This research explores the strategies to manage expectational knowledge in higher education after the COVID-19 pandemic. This study employed a qualitative research method with a case study design to…