In the 2020-2021 academic year, the University of North Carolina Charlotte's J. Murrey Atkins Library conducted a strategic planning and management process centered on stakeholder inclusivity. The university had completed a 10-year strategic plan, Shaping What's Next (https://strategicplan.charlotte.edu/), and campus leaders were charged to create…

This paper presents the results of thirty-seven interviews, conducted with deans and university librarians at large, research institutions in the US, regarding how they practice inclusive leadership and develop future leaders from diverse backgrounds. A demographic survey shows this cohort has become increasingly representative of the profession…

In the same way that libraries defend the privacy rights of library users so should they respect library workers' privacy of thought. Diversity, Equity, and Inclusion (DEI) training, as it has been approached in recent years, impinges on privacy of thought and cognitive liberty. It is possible to see the profession's shift away from a…

This qualitative research study explored current reference models in academic libraries to determine what's working well and what isn't. Researchers conducted semi-structured interviews with 15 participants overseeing reference services at large, land-grant universities. The findings suggest that there is still perceived value in point-of-need,…

The paper presents findings from an empirical research study of facts, opinions, and attitudes toward AI tools in Croatian higher education (HE) libraries, key stakeholders in Croatian HE. The findings indicate that AI has made moderate inroads into these libraries, but there's potential for more extensive use in tasks and specific library…

This paper seeks to define the qualities of a good research library leader through a qualitative study using the lens of Aristotelian virtue theory. Narrative evidence was collected from library directors in the UK and North America on their ethical identity, how they develop excellence in their libraries, and how they deal with complex problems.…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This article examines racism and accountability practices within academic libraries from the perspective of academic library administrators, with attention to differences between BIPOC and White academic library administrators. The quantitative data collected via an online survey show White academic library administrators are more likely to…