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Dania Bilal; Li-Min Cassandra Huang – Information and Learning Sciences, 2025
Purpose: This paper aims to investigate user voice-switching behavior in voice assistants (VAs), embodiments and perceived trust in information accuracy, usefulness and intelligence. The authors addressed four research questions: RQ1. What is the nature of users' voice-switching behavior in VAs? RQ2: What are user preferences for embodied voice…
Descriptors: Undergraduate Students, Artificial Intelligence, Natural Language Processing, Information Retrieval