The rapid development of technology in today's times make business' survival a rather complex task. It is therefore necessary for the specialized organization and administration of each company to differentiate and strengthen its competitive advantages. Gamification is an established practice in many business domains and can enforce employees to…

Compliance training can be problematic, especially when training transfer does not occur consistently, as non-adherence to governmental regulations can result in monetary sanctions. The purpose of this qualitative action research case study was to explore employees' perceptions of and experiences with the User Design intervention process, as they…