Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

In Japan, the increase in school nonattendance during compulsory education has become a significant social issue. Adaptation assistance classes play an important role as public institutions supporting students with school nonattendance, aiming to facilitate re-attendance and promote social independence. Despite the lack of thorough evaluation of…

The integration of artificial intelligence (AI) into healthcare and research introduces sophisticated diagnostic and treatment capabilities but also raises significant ethical challenges from development to deployment and evaluation, requiring comprehensive ethical training and interdisciplinary collaboration to ensure the responsible use of AI…

Objective: This paper reports on a programme which sought to engage individuals and groups who are underrepresented in the UK labour market. The programme aimed to improve access to employment opportunities and provide practical support in job applications. The focus was on encouraging people to seek employment in the health and social care…

School mobility, compounding socioeconomic inequities, can undermine academic achievement and behavior, particularly during middle school years. This study investigates the effect of a school-based integrated student support intervention -- City Connects -- on the achievement and behavior of middle school students who experience school mobility.…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

Studies indicate that minoritized students attending Predominantly White Institutions (PWI) may struggle with engagement and establishing a sense of belonging. Peer mentoring may play a role in enhancing these opportunities to foster academic performance and retention. The sense of belonging and engagement for minoritized students at a PWI is…

The challenge: Medical-Legal Partnerships (MLPs) incorporate legal services into healthcare settings to address the intertwined legal, social, and health challenges faced by patients. Research has shown that MLPs effectively address unmet legal needs and reduce health disparities (Klein et al., 2013). This study evaluated a Medical-Legal…

This study examined Temporary Assistance for Needy Families (TANF) participants' perceptions of integrating digital literacy training with the TANF job readiness program to bridge the gap between TANF and earning higher wages to provide for their families without government assistance. A combination of qualitative content analysis and focus group…

Community-engaged approaches to addressing mental health concerns have reduced health inequities experienced by refugee communities. Problem Management Plus (PM+)--a brief psychological intervention developed by the World Health Organization--has shown effectiveness in improving mental health and well-being of adults experiencing distress. This…

Previous research on preparation for the VPSA role has emphasized career progression rather than participation in professional development activities. This study aimed to explore the perceived effectiveness of 11 different professional development activities across 8 of the NASPA/ACPA Professional Competency Areas for Student Affairs Educators in…

This study examined how mentoring services offered at a predominately White university (PWI) aid its African American students in achieving academic success. The low success rate of African American students at PWIs is well documented. African Americans face many socio-cultural challenges, such as family structure, cultural deprivation,…

Disparities in academic performance and degree attainment continue to affect systemically marginalized (SM) college students. Amidst these persistent inequities, this qualitative study aimed to better understand how SM students at a competitive university navigated their choice to engage with support and how they conceptualized success. The study…

Program review is a critical process in higher education that helps institutions assess and evaluate the effectiveness of programs and services. Program review provides an opportunity for an institution to identify strengths and weaknesses in its programs and services and to develop strategies for improvement. Through the program review process,…

Although studies have addressed how universities respond to the needs of student-parents and food-insecure students independently, few studies examine students with these intersecting identities. This article explores how institutional culture affects the ways that universities respond to the needs of food-insecure student-parents. Using Schein's…