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Direct linkYasmine Sedeek – ProQuest LLC, 2024
Mastering the phonological aspects of a second language (L2) poses significant challenges for adult learners, often affecting their intelligibility in acquiring that language (Derwing, Munro, & Wiebe, 1998). McAllister (1997) has highlighted L2 learners' struggles in perceiving and producing novel segmental features, which is corroborated by…
Descriptors: Pronunciation, Second Language Learning, Adult Learning, Arabic
Robert Lesley – ProQuest LLC, 2024
The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…
Descriptors: Staff Orientation, Performance Based Assessment, Quality Assurance, Utilities
Peer reviewed
Download full textYassin, Baderaddin; Abugohar, Mohammed Abdulgalil – Teaching English with Technology, 2022
The lack of opportunities to practice the English language outside the English as a Foreign Language (EFL) classroom can prevent English language learners (ELLs) from promoting their language proficiency to high standards. This lack makes the progress from one level of English to the next one a hard mission for Arab students. Subsequently,…
Descriptors: Gamification, Computer Assisted Instruction, Handheld Devices, Second Language Learning
