Purpose: Informed by the critical literacy framework, this study aims to investigate how a free online collection website and collection analysis tool (CAT) have been used by educators (e.g. librarians, media specialists) to enhance the diversity of their children's and young adult book collections -- a form of infoactivism. Quantitative and…

Since 2012, Cullom-Davis Library at Bradley University has used "Get It Now," an article delivery service from Copyright Clearance Center. It was initially added to fill a hole in the collection created by a 20% reduction in the library budget. In the succeeding 9 years, the service continued to be offered. However, changes were made…

The Library and Information Center (LIC) of Patras' University and the Hellenic Open University Distance Library and Information Center constitute two academic libraries that serve two different academic institutions types. By the time of the first phase of the outbreak (spring 2019) they attempted to respond multidimensionally to the emerging…

This case study analyzes seven years of data on Course Reserves, a service that allows instructors to provide to their students instant access to readings without either the instructor or the student needing to find access on their own. We sought to identify trends in academic discipline, data format, semester, and faculty member. Using Tableau to…

During the 2020 and 2021 summer semesters, the University of Michigan Biological Station (UMBS) transitioned to hybrid classes that were primarily distance learning with two-week inperson sections. The library offered both synchronous and asynchronous reference assistance over the summer term. An analysis showed that students favored using the…

A growing number of studies have reported that using open educational resources benefits students, but few studies have investigated academic impacts of adopting library-sourced eBooks as the course textbook. This mixed-methods study utilizes the Open Education Group's COUP Framework (Cost, Outcomes, Usage, Perceptions), which has previously been…

This study aimed to investigate the challenges faced by working students in patronizing library services in Nigeria and to propose tailored solutions to enhance their patronage. A descriptive survey research design was used to collect data from 110 working undergraduate students, which was then analyzed using descriptive statistics. The findings…

This multimethod study investigates differences in question complexity and type between live chat, email, and texting by comparing findings from user interviews and virtual reference transcripts, with the goal of better understanding how different delivery methods can meet user needs in the context of an academic library. Findings reveal…