The goal of this study was to build knowledge about the perspectives of library leaders who have experience with a responsibility center management (RCM) budget model and how the model guides library allocations and planning. The study also sought to provide advice to other library leaders whose institutions may consider adopting an RCM budget…

This qualitative study explored cultural competence in two academic libraries at a major public research university in the Midwestern United States. Interviews with academic librarians, library administrators, and library staff examined the ways in which they conceptualize diversity and how these perceptions impact their daily practices. Findings…

Libraries at academic institutions have been involved in research data management services (RDMS) for more than ten years. Institutions have adapted their service models in response to funder, journal, and federal mandates that have consequently increased RDMS demand. However, institutions that hope to start or grow their services may have…

This qualitative exploratory study sought to investigate and uncover how Virginia K-12 school librarians define leadership and discover how they balance their roles and responsibilities of librarianship without the support of a district library supervisor during periods of complex challenges and organizational change. The American Association for…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Librarianship is constantly confronted with unexpected and quickly evolving sociotechnical challenges, yet the documents that define the core professional competencies for librarians are infrequently updated. Based upon survey responses collected from 383 working librarians located in the United States, we describe a set of gaps between current…