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Sehla Ertan; T. Volkan Yüzer – Journal of Educational Technology and Online Learning, 2024
Open and distance learning (ODL) activities aim to meet the expectations and needs of different individuals, societies, and systems by ensuring the continuation of learning with a lifelong learning philosophy and an egalitarian policy for everyone, regardless of time and place. Support services, which address the differentiated expectations and…
Descriptors: Computer Security, Open Education, Distance Education, Technical Support
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Livia Tomás; Ophélie Bidet – International Journal of Social Research Methodology, 2024
Qualitative research has been strongly affected by the COVID-19 pandemic, highlighting the possibilities that Voice over Internet Protocol (VoIP) technologies such as Skype, WhatsApp, and Zoom offer to qualitative scholars. Based on the experience of using such technologies to collect qualitative data for our PhD studies, we present how we dealt…
Descriptors: Telecommunications, Qualitative Research, Interviews, Interpersonal Relationship