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Direct linkJanis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
Download full textCarrie F. Whitlow – Rural Educator, 2024
The Cheyenne and Arapaho Department of Education (CADOE) functions as a tribal education department (TED) in western rural Oklahoma, situated within a tribal government that has a total membership of 13,212; 3,160 of whom are ages 3-18 years. CADOE has supported and advocated for equal opportunity and access for Cheyenne and Arapaho families and…
Descriptors: American Indian Education, American Indians, Tribally Controlled Education, Tribal Sovereignty
