Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

Having access to accurate and reliable data is essential in decision-making. A wealth of data is spread across the University of Delaware (UD). These data include, but are not limited to, financial information, budget information, student enrollment, credit hours taught, and numerous metrics about faculty, staff, and sponsored programs. These data…

The purpose of this article is to discuss the innovation and development of university education management informationization construction in the context of big data. Through a comprehensive comparison of innovative and traditional university education management information systems, it reveals the advantages of the innovative model in terms of…

Performance data in higher education has gone through a major development in the last few decades. Simple input measures have given way to increasingly nuanced and dynamic output measures and performance indicators have become an integral part of management at the organisational and system level. The evolution of higher education performance…

This dissertation intends to inform self-assessment and data collection practices within Rutgers University and act upon the encouragement of university leadership to advance the potential of the public service mission. These goals are accomplished by exploring relevant questions to inform the practices of institutional research (IR) and…

This investigation explored the concept and practice of organizational commitment to hazing prevention in higher education. Using Bolman and Deal's four frames we analyzed qualitative data from written materials and interviews with 16 campus professionals at eight U.S. universities. Findings revealed structural, human resource, political, and…

Institutional researchers (IRs) at higher education institutions fulfill a crucial role in identifying, processing, and disseminating data to administrators. Identifying effective ways for leaders to make sense of data is essential to advancing the most critical institutional issues, including achieving equitable student outcomes. However, leaders…

This playbook provides ways in which Higher Education Agencies (sometimes referred as the State Higher Education Executive Officers) and teams can blur the lines between high school, postsecondary education, and the workforce. Higher Education Agencies (HEAs) play a significant role to Raise the Bar for student success by developing an…

This research examined the perceived data literacy skills of middle and senior-level administrators in a community college system in relation to leadership competencies. This study sought to determine if the independent variable, administrator type (manager, executive, or chief operating officer), relates to the perceived data literacy skills…

As Canadian post-secondary institutions emerge from the pandemic restrictions, they are in a historically unique position to assess how online education has both facilitated and hindered learning, and how the effects might be greater for some. In this study, open-ended comments from the Canadian Digital Learning Research Association 2022 Spring…

In higher education, the discursive establishment of 'faculty' vs. 'administrator' creates a dualistic, hierarchical structure, informing relationalities between/within ourselves and faculty. As administrators, we found/find ourselves in relational encounters, entanglements of material-discursive bodies, that we were/are a part of producing. In…

Robust partnerships between state chief academic officers (SAOs) and institutional chief academic officers (CAOs) align administrative procedures and foster a shared vision for student achievement that leverages the benefits of state and institutional coordination. This report outlines how four states--Louisiana, Kentucky, North Carolina, and…

The administrative processes are defined by the single text of administrative procedures (TUPA), which guarantee the delivery of services to users. Unfortunately, in the public university there are barriers that affect their execution generating considerable delays. The success in the issuance of services is measured by the level of service and…