Foreign language classroom anxiety (FLCA) is 'a distinct complex set of self-perceptions, beliefs, feelings and behaviours related to classroom language learning arising from the uniqueness of the language learning process' (Horwitz, Horwitz and Cope 1986: 128) [Foreign language classroom anxiety. "The Modern Language Journal" 70, no. 2:…

There have been a number of studies on the use of complaints as a speech act. The majority of these studies have included analysis of how different first language speakers make complaints while only a limited number of studies have examined the effects of instruction on the development of complaints as a speech act. Those that have examined this…