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Information Technology: Education Needs to Address Student Aid Modernization Weaknesses. Report to Congressional Committees. GAO-23-105333
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Cruz Cain, Marisol – US Government Accountability Office, 2022
The Department of Education's (Education's) Office of Federal Student Aid (FSA) initiated the Next Gen program in 2017. Next Gen's purpose was to modernize the systems and processes that students, parents, borrowers, and school partners use to apply for, administer, and/or process federal student aid. This report examines: (1) the status of FSA's…
Descriptors: Information Technology, Student Financial Aid, Best Practices, Planning