This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

An increasingly important element of the learning journey for children around the world is the vital role school libraries play in supporting literacy, health, and wellbeing, as well as improving attainment across the curriculum. The Scottish Government established the School Library Improvement Fund (SLIF) administered by the Scottish Library and…