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Direct linkPierce, Stephanie; Schilling, Amanda – Journal of Access Services, 2019
In small branch libraries, patrons seeking assistance from library staff outside of the dedicated single-service desk often results in large staffing inefficiencies. This paper presents a case study in which the authors applied behavioral psychology models to a branch library's space arrangement to identify possible factors influencing patron…
Descriptors: Academic Libraries, Library Services, Interior Space, Space Utilization
