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Content Selection in Undergraduate LIS Education
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Zins, Chaim; Santos, Placida L. V. A. C. – Journal of Education for Library and Information Science, 2017
The study presented in this article is aimed to improve the academic education in the field of library and information science by structuring the curricular and pedagogical reasoning that shapes the contents of undergraduate academic programs. It was composed of two methodological phases. The first phase was a systematic Critical Delphi study with…
Descriptors: Library Education, Undergraduate Students, Undergraduate Study, Delphi Technique
Project Management Techniques at the Complutense University: Academic Librarians' Perceptions
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Cobo Serrano, Silvia; Arquero Avilés, Rosario – New Review of Academic Librarianship, 2018
This study examines how academic librarians at the Complutense University (Spain) perceive project management techniques that are becoming increasingly popular in library and information centers due to the need to comply with their strategic planning and services. To reach this goal, a quantitative and qualitative methodology was applied and a…
Descriptors: Academic Libraries, Librarians, Librarian Attitudes, Program Administration
Service Learning for Improvement of Customer Service Education in LIS
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Colón-Aguirre, Mónica – Education for Information, 2017
This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…
Descriptors: Service Learning, Academic Libraries, Librarians, Users (Information)