The purpose of this qualitative, descriptive study was to learn how post-secondary instructors/faculty described their belief in, the factors that lead to, and how organizational training and support influenced their encouragement of learner use of an assistive technology known as text-to-speech software as part of their pedagogical practices at…

In Temasek Polytechnic, Singapore, several AI chatbots acting as digital teaching assistants were trialed between July 2021 and August 2022. As these were developed for different purposes, it is important to learn if these AI chatbots help achieve the desired learning outcomes. This paper focuses on lessons learnt from three chatbots designed for…