Gaps in human performance resulting from a lack of skills and knowledge require solutions -- interventions. The process of selecting the most effective intervention (solution) for closing a skills and knowledge gap--such as classroom training, e-Learning, Structured on-the-job Training (SOJT), or job-aid--is a fundamental and vital practice for…

As we design increasingly complex systems, we run up against fundamental limitations of human imagination. To support practice, it becomes essential to use authentic data and algorithms as design materials to augment designers' intuitions. Recent work has explored some dimensions of using data as a design material, suggesting the contours of a new…

In 2013, the University of California, Biomedical Research, Acceleration, Integration, and Development (UC BRAID) convened a regional network of contracting directors from the five University of California (UC) health campuses to: (i) increase collaboration, (ii) operationalize and measure common metrics as a basis for performance improvement…