This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

This study examined how academic library deans and directors make sense of the experience of leading through the COVID-19 pandemic. Adaptive leadership served as a theoretical framework. Semi-structured interviews were conducted with ten academic library leaders from a variety of institutional contexts. Transcripts were analyzed using Interpretive…

Beginning in early 2020, public libraries in the United States faced unprecedented challenges presented by the outbreak of COVID-19, implementing several significant changes in response such as circulating physical materials outside the building, increasing access to library materials without requiring in-person visits, and expanding Wi-Fi access…

The School Libraries in South Australia: 2024 Census offers a snapshot of the current state, challenges, and evolving roles of school libraries and their staffing in South Australia. Conducted by the Australian Council for Educational Research (ACER) at the behest of the School Library Association of South Australia (SLASA), this census builds…

The problem undertaken in this study was the impact of the COVID-19 on academic-library directors at small, private, liberal-arts institutions in Wisconsin. The purpose of this study was to understand the impact of the COVID-19 pandemic closures on collection development and reference interviews. The participants were seven academic-library…

During COVID-19, academic library employees pivoted to predominantly remote work. Associate deans, associate university librarians, and equivalent managers at the top 50 Association of Research Libraries (ARL) institutions were interviewed about benefits, challenges, pre-pandemic norms, necessary conditions, and the future of flexible work…

After earning her second Master's degree, the author decided to leave her twenty-plus-year tenured English as a new language teaching career in the New York City Department of Education (NYCDOE) to become the director of middle school and upper school library services at a K-12 independent school in New York City. It was the first year she would…

Academic libraries are fundamental in promoting equitable access to education but are often overlooked and underfunded. The COVID-19 pandemic amplified these inequities. This study investigates how 39 library deans and directors perceived decision-making by university administration during COVID-19's onset. Open-ended survey questions were sent to…

Through a critical phenomenological approach, this study captured the lived experiences of directors in the Ohio Private Academic Libraries (OPAL) consortium and their responses to dual pandemics, the COVID-19 pandemic and the pandemic of racism. Individual qualitative semi-structured interviews were conducted with ten OPAL directors to examine…

Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This…