Empathic design involves two social practices -- one is collaboration with users to elicit and make a meaning of user experiences, and another is intrateam collaboration to develop a mutually understood, agreed-upon interpretation of user experiences among team members. This study is focused on the latter phenomenon, conceptualizing this social…

Organizations need to develop innovations to meet emerging problems and challenges due to increasing global competition, customer expectations, or market changes. Responding to these challenges requires employees to create solutions within their organizations, such as new products or processes. While some research has found crucial roles of…

Inclusive education is now advocated as best practice in schools. However, the extent to which adolescents with severe disabilities access the abundant social and academic experiences available in general education classes remains uncertain. We conducted multiple observations of 146 U.S. high school students with severe disabilities (including…