Contribution: This is one of the first studies that evaluated the combination of an Agile framework (i.e., Scrum) along with the Service-Learning methodologies applied to education settlement. Another tool that would help improve educational delivery quality is the Service-Learning methodology that enables students to experience hands-on learning…

This article presents a case scenario that may be used in system analysis and design, database management, and business analytics classes. The case document includes realistic, detailed information on the operations at the American Guild of Musical Artists (AGMA). Examples of assignments for each class and suggested reading are presented. In each…