Empathic design involves two social practices -- one is collaboration with users to elicit and make a meaning of user experiences, and another is intrateam collaboration to develop a mutually understood, agreed-upon interpretation of user experiences among team members. This study is focused on the latter phenomenon, conceptualizing this social…

Research around learning community models often shows a structured and defined model to follow with the underlying assumption being if the steps are followed, the results will come. The model we offer in this paper is rather counter-cultural as it was not a specific process or practice we followed; rather, we found ourselves in a highly engaging,…