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Sehla Ertan; T. Volkan Yüzer – Journal of Educational Technology and Online Learning, 2024
Open and distance learning (ODL) activities aim to meet the expectations and needs of different individuals, societies, and systems by ensuring the continuation of learning with a lifelong learning philosophy and an egalitarian policy for everyone, regardless of time and place. Support services, which address the differentiated expectations and…
Descriptors: Computer Security, Open Education, Distance Education, Technical Support
Purpura, James E.; Davoodifard, Mashad; Voss, Erik – Language Assessment Quarterly, 2021
The online placement test for the Community English Language Program (CLP) at Teachers College, Columbia University has been administered in a computer lab since 2015. While most of the components of this placement exam system are online, including registration, exam delivery, scoring, and score reporting, the COVID-19 pandemic elevated the need…
Descriptors: Student Placement, Language Tests, Second Language Instruction, Second Language Learning
Coogan, John F. – Journal of Electronic Resources Librarianship, 2019
Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…
Descriptors: Access to Information, Users (Information), Information Management, Technical Support
Tosun, Nilgün – International Journal of Curriculum and Instruction, 2021
After the World Health Organization declared COVID-19 a pandemic, universities in Turkey, like many other countries, began compulsory distance education in March. Most of the courses are conducted by distance education. Millions of students and academics have been involved in distance education through technologies enabled by the existing…
Descriptors: Foreign Countries, COVID-19, Pandemics, Distance Education
Brooks, D. Christopher; Pomerantz, Jeffrey – EDUCAUSE, 2017
For the fourteenth year, the EDUCAUSE Center for Analysis and Research (ECAR) has conducted research on information technology and higher education's most important end users, undergraduate students. For the 2017 report, 43,559 students from 124 institutions in 10 countries and 40 U.S. states participated in the research. The quantitative findings…
Descriptors: Undergraduate Students, Information Technology, Technology Uses in Education, Use Studies
Association Supporting Computer Users in Education, 2018
The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. Begun in 1968 as the College and University Eleven-Thirty Users' Group…
Descriptors: Computer Uses in Education, Conferences (Gatherings), College Students, Portfolios (Background Materials)

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